Operations
Start the implementation on the agreed date, planned before the contract is signed.
Validation criteria, test access, implementation owners and the kickoff date live in the same plan as the contract, so day one is ready.
What you see
01
Success criteria agreed before the validation starts.
02
Test access and sample data steps.
03
The implementation plan and the go-live date.
What you do, phase by phase
Steps from the Paceline library. Every room can change them.
Solution validation
5 to 20 business daysProve the solution works for this case against criteria agreed in advance.
- Agree success criteria and the decision dateBoth sides2 business days
- Provide test access and sample dataBuyer3 business days
- Run the validationVendor10 business days
- Review results and decideBuyer2 business days
Kickoff and go-live
3 to 5 business daysImplementation starts on the agreed date, with named owners.
- Share the implementation planVendor3 business days
- Name the implementation ownersBuyer2 business days
- Hold the kickoffBoth sides1 business day
What to expect
Typical business days per phase, from the Paceline library.
- Solution validation5 to 20 business days
- Kickoff and go-live3 to 5 business days
Alex
Deal coordinator
How Alex helps you
Alex keeps validation on its decision date and tells the group when the kickoff is set.
Meet AlexQuestions
- When does implementation planning start?
- While legal reviews the contract, so the kickoff happens within five business days of signature.
- Can IT join only for its steps?
- Yes. Each person sees their part first, and the rest of the plan when they need it.